Free Worldwide Shipping on All Orders • 100% Authentic, Lab-Certified Rudraksha • Expert Rudraksha Consultation Available • Direct Sourcing from Nepal & Indonesia
Rudraksha Valley
CartWishlist

Terms of Service

OVERVIEW
This website is operated by Rudraksha Valley. Throughout the site, the terms “we”, “us” and “our” refer to Rudraksha Valley. By accessing or purchasing from rudrakshavalley.com, you agree to comply with and be bound by these Terms and Conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree, you may not access or use any of our services. Any new features or tools added to the current store will also be subject to these Terms. We may update or modify these Terms by posting changes on this page, and your continued use of our website constitutes acceptance of those changes.

Our store is hosted on a secure e-commerce platform that allows us to provide our products and services online.

 

SECTION 1 – ONLINE STORE TERMS

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your state/country of residence.

  • You may not use our products for unlawful purposes or violate any applicable laws in your jurisdiction.

  • Transmission of harmful code (viruses, malware, worms) is strictly prohibited. Breach of these Terms may result in immediate suspension or termination of services.

 

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that non-financial information may be transferred unencrypted across networks. However, payment details (credit/debit card, banking info) are always encrypted during transmission.

  • You agree not to duplicate, reproduce, sell, resell, or exploit any part of our services without written permission.

 

SECTION 3 – ACCURACY OF INFORMATION

  • While we strive for accuracy, we do not guarantee that all product information on our website is complete, current, or error-free.

  • Any reliance on the information provided is at your own risk.

 

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

  • Prices of our products may change without prior notice.

  • We reserve the right to modify or discontinue any service/product without notice.

  • We are not liable for any changes, price adjustments, or discontinuation of services.

 

SECTION 5 – PRODUCTS OR SERVICES

  • Certain products may be available exclusively online and in limited quantities.

  • Product images and descriptions are displayed as accurately as possible, but we cannot guarantee your device’s display of colors will be exact.

  • We may limit sales of products to certain regions, individuals, or jurisdictions.

  • We reserve the right to discontinue any product at any time.

 

SECTION 6 – BILLING & ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel orders that appear fraudulent, excessive, or made by unauthorized resellers/distributors.

  • You agree to provide current, complete, and accurate billing and shipping information for all purchases.

  • It is your responsibility to update your account details to ensure proper order fulfilment.

 

SECTION 7 – THIRD-PARTY TOOLS & LINKS

  • We may provide access to third-party tools, content, or links. These are provided “as is” and “as available” without any warranties.

  • We are not responsible for third-party websites, their content, or services. Please review third-party policies before engaging in any transaction.

 

SECTION 8 – USER COMMENTS & SUBMISSIONS

  • Any suggestions, feedback, or ideas submitted to us may be used without restriction.

  • You agree that your submissions will not infringe third-party rights or contain unlawful, harmful, or abusive content.

  • We may, but are not obligated to, remove content that violates our policies.

 

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

 

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, shipping charges, and availability) at any time without prior notice.

 

SECTION 11 – PROHIBITED USES

You are prohibited from using our site or services:

  • For unlawful or fraudulent purposes.

  • To violate intellectual property rights of us or others.

  • To harass, abuse, threaten, or discriminate against others.

  • To spread harmful software or attempt to breach our security.

  • To misrepresent yourself or mislead others.

Violation may result in immediate termination of your account.

 

SECTION 12 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • Our services and products are provided “as is” and “as available” without any express or implied warranties.

  • We do not guarantee uninterrupted, error-free, or secure use of our services.

  • Rudraksha Valley, its affiliates, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

 

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Rudraksha Valley, its affiliates, partners, employees, and service providers from any claims, damages, or expenses arising from your breach of these Terms or violation of third-party rights.

 

SECTION 14 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remainder shall continue in full effect.

 

SECTION 15 – TERMINATION

  • You may terminate these Terms by discontinuing use of our site.

  • We may terminate or suspend access if you violate any Terms.

  • Obligations and liabilities incurred prior to termination shall survive termination.

 

SECTION 16 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Rudraksha Valley regarding your use of our website and services.

 

SECTION 17 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Nepal (or the country where the business is legally registered).

 

SECTION 18 – CHANGES TO TERMS

We may revise these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically. Continued use of our services constitutes acceptance of changes.

 

SECTION 19 – CONTACT INFORMATION

For questions about these Terms, please contact us at:
dnbkgroup@gmail.com